Cancellations and late policy
The following Terms of Use is a legal contract between an individual user and Beautiful Brows By Vicki regarding the use of my website and services.
Welcome to Beautiful Brows By Vicki and thanks for visiting.
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Terms & Conditions
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DEPOSIT
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A £50 booking fee is required to book and hold your appointment. The remainder is due during your scheduled appointment. It is non-refundable. If, you are a no show or late to your appointment, we have the right to keep the deposit for the time we have reserved for you. We hope you understand, everyone's time is valuable.
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LATE POLICY
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Due to scheduling commitments to other clients and personal schedules we may need to reschedule any appointment for which you are more than 15 minutes late. We will do our best to accommodate your service, however due to time constraints and our obligation to other clients, it may be necessary to reduce the service. If the service must be reduced you may be charged for the original service booked. If, your appointment will have to be cancelled, the deposit will not be refunded.
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PRICING
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We are subject to change pricing at any given time. Client's who booked in advance before a rate change, will not be effected by the updated pricing.
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CANCELLATIONS
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Appointments are especially reserved for you. We understand that sometimes schedule adjustments are necessary. We respectfully request at least a 72 hour notice for cancellations and appointment changes. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services.
In the event that you do not show up for a scheduled appointment or you cancel a same day appointment, any future appointments will require a 50% payment up front. In case you were a no show or cancel the same day again, the 50% payment will not be refunded.
In the event that you may cancel your 2 month free touch up within 48 hours of your appointment or are a no show, you forfeit the free touch up. In this case, your touch up will no longer be free and will be a regular charge of £50.
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Top up appointments must be booked within a 10 week period from your initial treatment, otherwise extra charges will apply.
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